Returns Policy
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- Returns Policy
We Accept Returns Only If:
- The disputed item was not on your order.
- No return for miss printing.
- No return/claim for change in edition.
- Latest price of books/goods considered as final.
- Damage of books/goods by courier will not be claimed against company.
- Only regular priced items may be refunded. Sale items cannot be refunded.
All such items must be reported within 24 hours of the receipt of your order for a refund/replacement claim and must be sent to us in their original packing within 3 working days. Any claims that do not meet these criteria will not be entertained. Any claim for damages will be acceptable if you provide video proof of unboxing the books/goods.
Replacements / Refunds
You reserve the right to demand replacement/refund for incorrect item(s). If you choose a replacement, we will deliver such item(s) free of charge. However, if you choose to claim a refund, we will offer you a refund method and will refund the amount in question within 15-30 days (if the claim is accepted).
Return Address
Office No. 4, 1st Floor, Habib Bank Building, Chowk Urdu bazar, Lahore, Pakistan.
Contact No : +92 42 37231252